Contact us
Below are details of how to contact us.
UWS Contact Details
In order that we can respond quickly to you enquiry, please select from the contact details in each of the specific categories, below.
Contacting us by phone using British Sign Language
British Sign Language (BSL) users can contact us via Contact Scotland-BSL, the online BSL video interpreting video relay service.
Contact Scotland-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week.
Find out more about BSL assistance and Contact Scotland-BSL using the link below:
Current students
Current students can contact The Student Hub directly either by WhatsApp or on each campus as below:
WhatsApp: 0141 848 3998
The Student Hub on campus:
Monday to Friday
- Ayr 09.30 - 16.00
- Dumfries 09.00 - 16.30
- Paisley 09.00 - 17.00
Monday to Wednesday
- Lanarkshire 09.00 - 16.00
Thursday to Friday
- Lanarkshire 09.30 - 15.00
UK course and application enquiries
If you have a question about a specific course or an ongoing application, contact us by phone or email address:
- Email: ask@uws.ac.uk
- Phone number: 0800 027 1000 (freephone within UK) or +44(0) 141 849 4101
International enquiries
International enquiries for studies at UWS Scottish campuses: international@uws.ac.uk
International enquiries for studies at UWS London Campus to enquiries@teg.london
Press enquiries
We welcome enquiries from journalists regarding any University-related matters. If you are a member of the media and would like expert academic comment or if you have a general University media enquiry, you can find the relevant details below. Please note these should be used for media enquiries only.
Communications mailbox:
communications@uws.ac.uk
(Please use this shared mailbox in the first instance)
Communications contacts:
Duncan McKay, Communications and Public Affairs Manager
Email: duncan.mckay@uws.ac.uk
(Corporate Communications)
Lauren Macgregor, Senior Communications and Marketing Officer
Email: lauren.macgregor@uws.ac.uk
(Corporate Communications and School of Health and Life Sciences)
Kirsty Morrison, Communications and Marketing Officer
Email: kirsty.morrison@uws.ac.uk
(Corporate Communications, School of Computing, Engineering and Physical Sciences and School of Education and Social Sciences)
Chris Watters, Communications and Marketing Officer
Email: chris.watters@uws.ac.uk
(Corporate Communications and School of Business and Creative Industries)
If you have an urgent media enquiry out-with normal business hours (Monday to Friday, 8:45am-4:45pm), please contact communications@uws.ac.uk.
Ayr Campus
University of the West of Scotland
Ayr Campus
University Avenue
Ayr
KA8 0SX
Scotland
United Kingdom
Tel: +44 (0)1292 886 000
Dumfries Campus
University of the West of Scotland
Dumfries Campus
Bankend Road
Dumfries
DG1 4FD
Scotland
United Kingdom
Tel: +44 (0)1387 345 800
Lanarkshire Campus
University of the West of Scotland
Lanarkshire Campus
Stephenson Place
Hamilton International Technology Park
South Lanarkshire
G72 0LH
Scotland
United Kingdom
Tel: +44 (0)1698 283 100
London Campus
University of the West of Scotland
Floor 7
The Import Building
2 Clove Crescent
Poplar
London
E14 2BE
Tel: +44 (0)141 848 3047
UWS’s service partner The Education Group (TEG) promotes and advises on our study options in London.
For details on UWS study opportunities in London contact TEG at enquiries@teg.london
Paisley Campus
University of the West of Scotland
Paisley Campus
High Street
Paisley
PA1 2BE
Scotland
United Kingdom
Tel: +44 (0)141 848 3000
Freedom of Information (FOI)
Current UWS students and potential UWS students (applicants) often mistakenly use FOI details to ask questions relating to their course, admissions and applications.
- Current UWS students can contact The Student Hub directly via WhatsApp: 0141 848 3998 or by email hub@uws.ac.uk, for all questions relating to their course of study
- If you have applied to UWS and are seeling information regarding you course of study or application status etc, please email ask@uws.ac.uk
The Freedom of Information (Scotland) Act 2002
The Freedom of Information (Scotland) Act 2002 (FOISA) came into force on 1 January 2005. Under FOISA, you can request information from any Scottish public authority which holds it. UWS is one such public authority. We are obliged to supply the information to subject to certain conditions and exemptions as set out in the Act.
Only FOI enquiries to request information that the University holds should be submitted to foi@uws.ac.uk. Please include your full name in the body of your request.
You can also send an FOI request by post to: Legal Services, University of the West of Scotland, High Street, Paisley PA1 2BE.
Complaints contact and procedure
UWS is committed to providing an excellent education experiences and services to our students and stakeholders. However, if there is something you are dissatisfied with, please tell us as we use this information to help us improve our services. For information on how to make a complaint and to access the University’s full Complaints Handling Procedure, please visit our Policies and Procedures section.
If you have any questions regarding the Complaints Handling Procedure, email complaints@uws.ac.uk